Frequently Asked Questions
GENERAL
1. What services does LJB Studio provide?
We are a full-service design, consultancy and production specialist. Our services range from branding, print design and production to paper specification and digital design.
Whether you’re looking to produce engaging marketing materials, are in need of a brand identity that effectively build an online presence, we’d love to hear from you! Contact us to book a free consultation.
2. How does the design process work, from initial enquiry, to completion?
Our process starts with a free consultation, whether by phone or in person, to extract a detailed brief that gets to the heart of what is required. We then provide a detailed quote, outlining the project schedule and deliverables. In-depth research is carried out; we develop ideas and present concepts, undertaking an iterative process of continual refinement until final deliverables have been approved.
Either digital artwork files will be provided or design will be set-up for printing. For the printing process, we will provide print quotes along with paper samples and dummies, and once approved, we manage the printing; delivering the final product on time and within budget.
For events, we will organise the venue, food and drink, music, social media templates and print event collateral, delivered in advance. To book a free consultation click here.
3. What kind of businesses does LJB Studio work with?
We work with a broad range of clients in the fashion, retail, beauty, jewellery, hospitality and luxury sectors, both on a global, large scale and independent, smaller businesses.
If you’re looking to produce branding, print or digital design, we’d love to hear from you — please get in touch.
4. What is your fee and how do I request a quote?
Our fee is calculated on a project-by-project basis. Please contact us and we will send you a quote within 48 hours.
5. What are your payment terms?
For projects under £1,000, we require an initial payment of fifty percent of the total fee, prior to work commencing, which is non‑refundable. The remaining fifty percent will be issued upon completion of the project, on a 30-day term basis.
For projects over £1,000, we require an initial payment of one-third of the total fee, prior to work commencing, which is non‑refundable. As the project progresses, we require payment for the second one-third at the halfway point. The remaining one-third of the balance is payable upon completion of the job, on a 30-day term basis.
6. Can I use your images on my blog?
Of course! Please be sure to credit us properly, to add links in your post and contact us so we can share! For higher resolution photography, please let us know which project you’re interested in and we’ll be happy to assist.
7. Does LJB Studio collaborate with other designers/agencies?
Yes! LJB Studio has collaborated with many local and international designers and makers, and welcomes the opportunity. If you would like to discuss a collaboration, please contact Laura with more information and she will get back to you.
8. I want to work for LJB Studio, how do I find about job vacancies or placement opportunities?
We are always on the look out for like-minded individuals who share our passion for print and have a meticulous eye for detail. For the latest opportunities, please visit our jobs page.
PRINT DESIGN
9. What is sensory marketing? Why does it matter?
Great marketing is all about the customer experience. Sensory marketing provides a complete experience; activating all stimuli; touch, hearing, smell, taste, and sight; that speaks to customers on an emotional level. A multi-sensory brand experience generates certain beliefs, feelings, thoughts and opinions to leave a full, sensory impression in the consumer's mind. Smell is the most sensitive of the senses. People can remember smells with 65% accuracy after a year, while visual recall is about 50% after three months.
Studies show that 75% of emotions are triggered by smell, which is linked to pleasure, well-being, emotion and memory. If you want to make your customers believe in your brand, you’ve got to start by making an emotional appeal – the more senses we engage, the deeper the emotional connection we feel. Therefore, the more likely they are to remember your brand, resulting in more powerful brand experiences.
Appealing to all senses is a powerful method for any brand that wants to make its interactions with customers more meaningful, memorable and compelling; designed to place the importance of the customer experience at the forefront. For this reason, taking advantage of sensory marketing is one of the smartest ways for brands to trigger emotion, change behaviour and maintain engagement.
To learn more about sensory marketing or to start using it for your brand, get in touch.
PRINT PRODUCTION
10. How can I reduce my printing environmental impact?
By simply changing the paper specification, size, quantity, format, binding mechanism or printing method, you use can easily reduce your impact, saving you both money and resources.
Did you know recycled paper uses 30% less energy to produce? Or that hot foil stamped packaging can be fully recycled? Ever considered printing with soy based inks? Or thought about choosing a lighter weight of carbon neutral paper?
All these methods are easily accessible and applicable, you just have to choose the right one for your printing needs. We can help advise on the best responsibly sourced materials, and guide you to a printing method that is kinder to the planet, simply drop us an email.
11. How can I personalise my customer communications?
From variable data printing to first name customisation, smart brands know that the more personalised you can make your messaging, the more likely a customer is to respond.
It's worth going the extra mile by tailoring your marketing materials and content to smaller, more specific consumer niches. Not only will it raise your customer engagement and increase your return on investment but help you to stand out from competitors in the market and be more memorable.
If you would like to discuss a project, please email us with more information and we’ll get back to you.
12. Where do you ship print orders?
The benefit of working with international printers and material manufacturers, means that we can ship orders worldwide. Please fill out our enquiry form and we will send you a quote, including shipping rates, within 48 hours.
13. I have a design that needs printing, can you help?
Yes, of course! Through our print production services, we can obtain print quotes, set-up your artwork, order paper, request dummies and send you samples to approve ahead of printing full run. Our trackable delivery service, with one-hour timeframe, ensures delivery on time, every time. We can make printing easy and convenient, and within budget. Drop us a line on our enquiry form outlining your requirements.
14. What is the turnaround time for printing?
For digital printing, the turnaround is 7-10 working days. For specialist printing like hot foil stamping, laser cutting or letterpress, which requires additional production services before printing, the average turnaround is 15-18 working days. This excludes time to obtain quotes, or artwork set-up, so please allow for an additional 5-7 working days from initial enquiry.
PAPER SPECIFICATION
15. Can LJB Studio match papers and boards with our brand?
Yes! With an extensive paper library and over a decade of specifying paper for print, we can you help to choose a brand palette of matching papers and boards that will not only compliment your brand style and values, but can consistently sit across various marketing materials, packaging, and add a sensory touch to help you to stand out from competitors. We’d love to hear more about your brand, contact us.
16. How can paper be sustainable?
Paper is made from wood, a completely renewable resource, and is therefore inherently sustainable. For paper to be considered sustainable, it must be made from wood sourced from responsible forests; meaning managed plantations and non-old growth forests where trees are replanted after felling. The wood is then converted into pulp and eventually paper. To complete this process, paper mills need to minimise their use of energy, chemicals and water and ensure that they adopt sound practices with renewable energy policies.
Environmental sustainability is as much about energy, water and air as it is about paper fibre. The paper industry, including forestry, pulp providers, paper mills, merchants and printers are working together to reduce its total environmental impact.
Take a look at our Paper Lab for more information.
BRANDING